Cancellation & Refund Policy

Order cancellation

You can request cancellation from My Account → Orders any time before your order is shipped. Once approved, prepaid amounts are refunded to the original payment method within 5-7 working days. Orders that have already been shipped cannot be cancelled.

Returns & replacements

Since pickles are a food product, we cannot accept returns of opened jars for hygiene reasons. However, we will happily replace or refund your order if:

• The jar arrived broken, leaked or damaged in transit
• You received the wrong product
• The product has a quality issue (seal broken, spoilage etc.)

Raise a return request from My Account → Orders within 48 hours of delivery, along with a photo of the issue. Our team will verify and arrange a replacement or full refund — whichever you prefer.

Refund timeline

Approved refunds are processed within 2 working days from our side and typically reflect in your account within 5-7 working days depending on your bank. COD orders are refunded via UPI/bank transfer.

Wrong address / failed delivery

If a delivery fails because of an incorrect address or repeated unavailability, re-shipping charges may apply.