Privacy Policy

At PanchMantra ("we", "our", "us"), accessible from panchmantra.com, the privacy of our customers is a top priority. This policy explains what information we collect and how we use it.

Information we collect

When you create an account or place an order, we collect your name, email address, phone number and delivery address. When you pay online, the payment is processed securely by our payment partner (Razorpay) — we never see or store your card, UPI or banking details.

How we use your information

We use your information only to: process and deliver your orders, send order updates, respond to your queries, improve our products and website, and (only if you subscribe) send offers and updates by email. We never sell or rent your personal information to anyone.

Cookies

We use cookies to keep you logged in, remember your cart and understand how visitors use our website. You can disable cookies in your browser, but parts of the site (like the cart) may not work properly.

Data security

Your data is stored on secure servers and access is restricted. Passwords are stored in encrypted (hashed) form and cannot be read by anyone, including us.

Your rights

You can view and update your profile and addresses anytime from your account. To delete your account and data, write to us at the email below and we will process it within 7 working days.

For any privacy-related questions, contact us — details are in the footer of every page.